FAQs

Though we recommend consuming our products as fresh as possible, we would also like to offer some advice if you are going to store them for awhile. In addition to the details below, it is always advisable to place our products in airtight containers before storage; paper boxes can be cling wrapped to make them airtight.

  • P.Osh Chewy Brownies (On its own, with toppings, and customised.) keep fresh for 3 days at room temperature, or 2 weeks in the freezer. To reheat Chewy Brownie, bring to room temperature before microwaving a single portion on “Low” for 20 seconds. Please consume within 10 minutes of reheating.
  • P.Osh Cheese Cakes keep fresh for 1 week in the freezer. When serving, bring from freezer and leave at room temperature for 10 minutes so that its texture is at its best: almost like ice-cream (firm but “bite-able”). Our Cheese Cake Quarters come in special packaging and they keep fresh for 3 weeks if unopened and placed in a freezer within 2 hours of handover at our shops. All these being said, our Cheese Cakes are all baked–meaning they have survived in an oven at close to 200 degrees Celsius. So don’t worry, they will never melt down into liquid. However, do place them back into the freezer when you reach home as that is the best way to enjoy it when your Cheese Cake craving comes!
  • P.Osh Cookies keep fresh for 1 week at room temperature, and up to 2 weeks if placed in an airtight container. They are ready-to-eat whenever you are ready to eat.

You may place your order at any of our shops at least one day in advance of your collection date. When ordering at our shops, you will be able to discuss your design and preferred flavours with one of our Brownie Stylists, who will assist you along the way. Our Brownie Stylist will incorporate your preferences into an overall design that will be visually stunning, while making sure that its taste will be worthy of the P.Osh brand. We require full payment for all orders.

You may also order suggested designs through our website at least two days in advance of your collection date. An example of the minimum lead time we require is as follows: An order for collection on Wednesday must be placed and paid in full by Monday. Suggested designs can be partially customised through various options made available during the ordering process.

If you are unable to place your order using the above methods, you may always call, SMS, or email us to do so. An administrative fee of $5.00 may be charged for orders made through these methods. To confirm your order, same day payment via Internet Banking, ATM Transfer, or PayNow is strictly compulsory.

When all else fails, we can still help you by reserving the uncut brownie size that you need for your Customised Brownie. However, in such cases, we will need to wait for your arrival and full payment before we can start on any customising work. But don’t worry, it won’t be long; our Brownie Stylists will surely do their best to make sure your Customised Brownie is worth the wait!

While a Customised Brownie is an entire uncut brownie, its price depends on the number of standard portions it is equivalent to. A standard portion is slightly less than 2 by 3 inches (name card size). A Customised Brownie equivalent to 1 to 5 portions, costs $5.50 per portion, and a Customised Brownie equivalent to 6 portions and above, costs $5.00 per portion. For example, a 2 portion Customised Brownie will cost $11.00 ($5.50 x 2), and a 10 portion Customised Brownie will cost $50.00 ($5.00 x 10).

Bank Details (for Internet Banking and ATM Transfer)
Account Type: DBS Corporate
Account No.: 0239054994

Company Details (for PayNow)
Unique Entity Number (UEN): 201618303K
Entity Name: P.OSH PTE. LTD.

P.Osh was officially Halal certified by Majlis Ugama Islam Singapura (MUIS) from 1 April 2018 to 31 March 2019. However, we have decided not to renew our certification due to the single reason of cost.

Operationally, nothing has changed. First, we still keep our best practices to maintain Halal integrity along the entire product journey (Procurement, Preparation, Handling, Storage, Internal Delivery, and Customer Delivery). Second, we continue to have our own Halal Team in place to ensure that Halal-related processes and rules are followed strictly and all records are faithfully documented. Finally, about 50% of our service staff are Muslim and this helps to ensure that our practices have the trust and confidence of those within the Muslim community.

We believe in honesty and transparency and so our records and shops are open for your inspection should the need arise. You may contact us at shop@posh.sg to request for more information or for site visits to our shops.

We conduct interviews from time to time; email us at hr@posh.sg and we will contact you shortly to arrange for an interview. Don’t worry about paper qualifications–what we need are humble, honest, and hardworking people!

Absolutely! Since our early years, we have been supplying our brownies and cookies at close-to-cost prices to be used as “vehicles” for fundraising. Riding on the P.Osh brand can be pretty worthwhile for your worthy cause! Email us at good@posh.sg to find out more!